Happy employees are productive employees, and once dissent has started to creep into a team it can be very hard to bring satisfaction levels back up. When the team is unhappy, it is difficult to achieve goals and targets and staff turnover increases which can have a flow on effect on those left behind as they may resent the fact that their colleague left and be put under additional pressure to take on extra tasks while a replacement is found and trained. The way that your team goes about work can have a huge impact on employee satisfaction, even if there isn’t always a lot of choice or flexibility in the work itself.
Make an Effort on Special Occasions
Does your team celebrate birthdays and other significant milestones together? Even if there is no budget for staff hospitality, simple things like baking a cake to share for morning tea on a special day or decorating a desk with banners and balloons doesn’t cost much but can have a huge impact on morale. Keep a calendar of things like when an employee started with the business, their birthday and any other dates that should be recognised.
Communication is crucial to a team’s success, and often if there has been a slide in morale there has also been a slide in the levels of communication and engagement between management and the staff too. Email might be an efficient communication tool, but it isn’t a very personable one. Consider implementing something like a morning meeting where the team groups together for five or ten minutes at the start of every work day to discuss priorities, share successes and communicate important information. Similarly, make a concerted effort to have quick, regular check-ins with staff. They don’t have to be formal meetings, but there should be some one on one interaction to find out how they’re feeling, if they need support in any areas or have any concerns that need to be addressed.
Be Fun and Flexible
While some business requirements do mandate certain routines, if there is any room for flexibility, implement it. Do your staff have to work 9 – 5 or is there scope to let them work their hours anytime between 7am and 6pm? Does it really make a difference to anyone else if a team member is listening to music on headphones if they are still ensuring that phones are answered and are joining in conversations as required? Can the dress code be relaxed a little, even if just for ‘Casual Fridays’? These are small measures that can have big impact and relaxing on some of the less important aspects of going to work can help to secure buy in and acceptance of some of the nonnegotiable things employees have to comply with.
Offer Professional Development
Enabling employees to learn new skills and gain qualifications shows that the organisation cares about helping them achieve their personal and professional goals. Enlisting a registered training organisation like HBA where recognition of prior learning can be assessed and courses have a myriad of delivery options including intensive blocks or self-paced correspondence can ensure that there is minimal disruption to the business while staff work towards attaining their qualifications.
These are three simple ideas that can be applied to almost any workplace in some way. When it comes to boosting employee morale, prevention is definitely better than the cure, so try not to wait until dissatisfaction has crept in to take steps to keep the staff happy.
What does your workplace do to help keep morale high?